Q & A

COMMONLY ASKED QUESTIONS:

What is your application process? 

If you attend a showing we will give you an application at the end. If you are wanting to find our application online, it can be found on our website under rental forms. Once an application is turned in, we begin processing it in our office. This process usually takes us 24 to 48 hours. Once complete, we call you to tell you the results. If approved, you then have 24 hours to come in to sign the lease and pay the deposit.

What kind of security do the buildings have?           

We focused on security in all of our buildings. The Alexandra Marie and the 220 West have security cameras throughout the common areas. These cameras are constantly recording and storing data. At each building we have all of the doors secure. At the Alexandra Marie and 220 West there is a call system that allows a visitor to call you from outside the building. This replaces the old buzzer system and instead uses your cellphone. This system allows you to open the door up for someone outside without having to leave your unit.

 Do you have any pet fees and do cats have to be front paw declawed?

 We do have a $500 nonrefundable dog deposit. If your cat is front paw declawed there is a $100 refundable cat deposit but if it is not front paw declawed the $100 deposit is nonrefundable. This means that cats are not required to be front paw declawed. We do ask that all animals are neutered/spayed and up to date on vaccinations. These deposits are one time fees. There is no monthly increase in your rent for having a pet.

 Who owns each building?

 The Craig family owns all or a portion of each building. These buildings are designed and built to stay in the Craig family for generations.

 Why don't the buildings have balconies?  

 After 25 years in the business and by asking individual tenants what they like and don't like, as we thought, if people chose to live downtown, when they have free time they will be enjoying what downtown has to offer rather than sitting on their balcony. The same goes for community balconies and common areas.  You don't get to chose your neighbors nor how they behave so we see these amenities as added cost to the tenant when in all likelihood they will seldom use it.

 What are your priorities when building?  

 The safety of our tenants, proximity to amenities, providing clean modern design options and having one parking space per bedroom.  

 What is with the old house beside 220 west?  

 That house was available to be bought but in trade for allowing the alley to be vacated, a neighbor was given first option to buy the house and tear it down for employee parking and snow removal.